merge: fix/intent-smalltalk-routing-2026-09-23 (smalltalk → casual chat)

internal/coordinator/dialogue_llm_test.go

@@ -298,3 +298,32 @@ func TestDialogueLLM_QueryProgressNoBriefFallsBackToSynthesizedTemplate(t *testi
 		t.Fatalf("expected synthesized baseline brief in fallback result")
 	}
 }
+
+// TestDialogueLLM_AmbiguousSmalltalkDoesNotUseStageSalesTemplate 模糊分支若仍收到通用问句，
+// 即使 LLM 失败也不得回退到「掂量」阶段推销模板，应改道闲聊问候模板。
+func TestDialogueLLM_AmbiguousSmalltalkDoesNotUseStageSalesTemplate(t *testing.T) {
+	backend := &scriptedDialogueBackend{fail: true}
+	engine := NewCoordinatorEngineWithDialogue(nil, backend, t.TempDir())
+	userCtx := &UserProjectContext{
+		Project: ProjectInfo{Name: "全自动冲击波治疗仪", CurrentStage: maturity.StageV01_Triage},
+	}
+	rec := &intent.IntentRecognitionResult{
+		RawInput: "今天天气怎么样",
+		Branch:   intent.BranchAmbiguousFallback,
+		TopIntent: &intent.CandidateIntent{
+			Intent:     intent.IntentCasualChat,
+			Confidence: 0.2,
+			Branch:     intent.BranchAmbiguousFallback,
+		},
+	}
+	res, err := engine.ProcessIntent(context.Background(), rec, userCtx)
+	if err != nil {
+		t.Fatalf("ProcessIntent: %v", err)
+	}
+	if strings.Contains(res.NaturalReply, "掂量") {
+		t.Fatalf("must not use stage-sales consult template, got: %s", res.NaturalReply)
+	}
+	if !strings.Contains(res.NaturalReply, "项目助手") {
+		t.Fatalf("expected casual-chat template fallback, got: %s", res.NaturalReply)
+	}
+}

internal/coordinator/engine_consult.go

@@ -28,6 +28,11 @@ func (e *CoordinatorEngine) handleAmbiguousConsult(ctx context.Context, cand *in
 		return e.handleQueryProgress(ctx, cand, userCtx, rawInput)
 	}
 
+	// 通用非业务问句不得吃阶段推销模板；改道闲聊处理器（LLM 优先，失败回退问候模板）。
+	if intent.IsSmallTalkOrGeneralQuestion(rawInput) {
+		return e.handleCasualChat(ctx, userCtx, rawInput)
+	}
+
 	var sb strings.Builder
 	sb.WriteString(fmt.Sprintf("完全理解您想再掂量一下。针对「%s」目前的节点，我帮您快速对照一下：\n\n", projName))
 

internal/intent/dialogue_act.go

@@ -47,6 +47,7 @@ func detectDialogueAct(input string) DialogueAct {
 	askMarkers := []string{
 		"吗", "呢", "谁", "是否", "有没有", "通过了吗", "了吗", "了没",
 		"什么状态", "当前状态", "查询", "看看", "问一下", "了解一下",
+		"怎么样", "怎么", "什么是", "为什么", "哪些", "多少", "好吗",
 	}
 	hasAskPunct := strings.Contains(trimmed, "？") || strings.Contains(trimmed, "?")
 	for _, m := range askMarkers {

internal/intent/recognizer.go

@@ -257,6 +257,10 @@ func (r *RuleBasedRecognizer) recognizeCore(ctx context.Context, input string, u
 	if isGreetingOrHelp(trimmed) {
 		chatCand.Confidence = 0.85
 		chatCand.Reasoning = "匹配到问候语或通用帮助请求"
+	} else if IsSmallTalkOrGeneralQuestion(trimmed) {
+		// 抬高至 ≥0.6，避免落入 AMBIGUOUS_FALLBACK 的阶段推销模板
+		chatCand.Confidence = 0.7
+		chatCand.Reasoning = "通用非业务问句，归入闲聊对话"
 	}
 	candidates = append(candidates, chatCand)
 
@@ -1407,6 +1411,46 @@ func isGreetingOrHelp(input string) bool {
 	return false
 }
 
+// IsSmallTalkOrGeneralQuestion 判定是否为通用非业务问句（闲聊/常识提问）。
+// 用于抬高 CASUAL_CHAT 置信度，并在 L2 模糊分支将问句改道到闲聊处理器，
+// 避免「今天天气怎么样」等落入阶段推销模板。
+func IsSmallTalkOrGeneralQuestion(input string) bool {
+	trimmed := strings.TrimSpace(input)
+	if trimmed == "" || utf8.RuneCountInString(trimmed) < 3 {
+		return false
+	}
+	if hasStrongBusinessLexicon(trimmed) {
+		return false
+	}
+	questionMarkers := []string{
+		"怎么样", "好吗", "什么是", "为什么", "怎么", "哪些", "多少",
+		"吗", "呢", "？", "?",
+	}
+	for _, m := range questionMarkers {
+		if strings.Contains(trimmed, m) {
+			return true
+		}
+	}
+	return false
+}
+
+// hasStrongBusinessLexicon 粗粒度业务词闸门：含这些词时不当作纯闲聊问句提升置信度，
+// 留给业务匹配器或模糊参谋分支处理（业务匹配器置信度通常 ≥0.86，本闸门主要服务 L2 改道）。
+func hasStrongBusinessLexicon(input string) bool {
+	markers := []string{
+		"项目", "阶段", "推进", "法规", "注册", "文档", "审核", "批准", "驳回",
+		"报价", "需求", "型检", "成熟度", "工作流", "交付", "立项", "送审", "认领",
+		"方案成型", "V0.1", "V0.5", "V1.0", "v0.1", "v0.5", "v1.0",
+		"进度", "风险", "预算", "目标市场", "受控",
+	}
+	for _, m := range markers {
+		if strings.Contains(input, m) {
+			return true
+		}
+	}
+	return false
+}
+
 func matchImpactIntent(input string) *CandidateIntent {
 	propose := strings.Contains(input, "修订提案") || strings.Contains(input, "生成修订") || strings.Contains(input, "提议修改文档")
 	analyze := strings.Contains(input, "分析影响") || strings.Contains(input, "影响分析") || strings.Contains(input, "波及哪些") ||

internal/intent/recognizer_test.go

@@ -794,3 +794,84 @@ func TestIntentRecognition_ImpactPhrases(t *testing.T) {
 		}
 	}
 }
+
+func TestIntentRecognition_GeneralQuestionRoutesToCasualNotAmbiguous(t *testing.T) {
+	rec := intent.NewRecognizer()
+	ctx := &intent.ContextSnapshot{
+		SnapshotID:   "ctx_smalltalk",
+		CurrentStage: string(maturity.StageV01_Triage),
+	}
+
+	for _, input := range []string{"今天天气怎么样", "明天天气好吗，适合出门吗"} {
+		res, err := rec.Recognize(context.Background(), input, ctx)
+		if err != nil {
+			t.Fatalf("recognize %q failed: %v", input, err)
+		}
+		if res.TopIntent.Intent != intent.IntentCasualChat {
+			t.Errorf("%q: expected CASUAL_CHAT, got %s", input, res.TopIntent.Intent)
+		}
+		if res.TopIntent.Confidence < 0.6 {
+			t.Errorf("%q: expected confidence >= 0.6, got %v", input, res.TopIntent.Confidence)
+		}
+		if res.Branch == intent.BranchAmbiguousFallback {
+			t.Errorf("%q: must not use AMBIGUOUS_FALLBACK, got %s", input, res.Branch)
+		}
+		if res.Branch != intent.BranchNewIntentPreempt {
+			t.Errorf("%q: expected NEW_INTENT_PREEMPT, got %s", input, res.Branch)
+		}
+	}
+}
+
+func TestIntentRecognition_BusinessQueryStillProgressNotSmalltalk(t *testing.T) {
+	rec := intent.NewRecognizer()
+	ctx := &intent.ContextSnapshot{
+		SnapshotID:   "ctx_biz_q",
+		CurrentStage: string(maturity.StageV01_Triage),
+	}
+	res, err := rec.Recognize(context.Background(), "分析一下测试方案中，有哪些比较难的项目，以及需要特别注意的地方", ctx)
+	if err != nil {
+		t.Fatalf("recognize failed: %v", err)
+	}
+	if res.TopIntent.Intent != intent.IntentQueryProgress {
+		t.Errorf("expected QUERY_PROGRESS, got %s", res.TopIntent.Intent)
+	}
+}
+
+func TestIntentRecognition_ShortFragmentsStayAmbiguous(t *testing.T) {
+	rec := intent.NewRecognizer()
+	ctx := &intent.ContextSnapshot{
+		SnapshotID:   "ctx_frag",
+		CurrentStage: string(maturity.StageV01_Triage),
+	}
+	for _, input := range []string{"嗯", "哦"} {
+		res, err := rec.Recognize(context.Background(), input, ctx)
+		if err != nil {
+			t.Fatalf("recognize %q failed: %v", input, err)
+		}
+		if res.Branch != intent.BranchAmbiguousFallback {
+			t.Errorf("%q: expected AMBIGUOUS_FALLBACK, got %s (intent=%s conf=%.2f)",
+				input, res.Branch, res.TopIntent.Intent, res.TopIntent.Confidence)
+		}
+	}
+}
+
+func TestIntentRecognition_ConsultativeStillAmbiguous(t *testing.T) {
+	rec := intent.NewRecognizer()
+	ctx := &intent.ContextSnapshot{
+		SnapshotID:   "ctx_consult",
+		CurrentStage: string(maturity.StageV01_Triage),
+	}
+	res, err := rec.Recognize(context.Background(), "这个方案你觉得呢", ctx)
+	if err != nil {
+		t.Fatalf("recognize failed: %v", err)
+	}
+	if res.Branch != intent.BranchAmbiguousFallback {
+		t.Errorf("expected AMBIGUOUS_FALLBACK for consultative, got %s", res.Branch)
+	}
+	if !intent.IsSmallTalkOrGeneralQuestion("今天天气怎么样") {
+		t.Error("expected weather question to be smalltalk")
+	}
+	if intent.IsSmallTalkOrGeneralQuestion("嗯") {
+		t.Error("short fragment must not count as general question")
+	}
+}

internal/intent/testdata/intent-golden-v1.json

@@ -144,6 +144,32 @@
       "expect_phase1": {
         "must_not_branch": "EXPECTATION_HIT"
       }
+    },
+    {
+      "id": "hn-weather-smalltalk",
+      "input": "今天天气怎么样",
+      "snapshot": {
+        "current_stage": "V0.1_triage"
+      },
+      "expect_phase1": {
+        "legacy_intent": "CASUAL_CHAT",
+        "branch": "NEW_INTENT_PREEMPT",
+        "must_not_branch": "AMBIGUOUS_FALLBACK",
+        "dialogue_act": "ask"
+      }
+    },
+    {
+      "id": "hn-weather-outing-smalltalk",
+      "input": "明天天气好吗，适合出门吗",
+      "snapshot": {
+        "current_stage": "V0.1_triage"
+      },
+      "expect_phase1": {
+        "legacy_intent": "CASUAL_CHAT",
+        "branch": "NEW_INTENT_PREEMPT",
+        "must_not_branch": "AMBIGUOUS_FALLBACK",
+        "dialogue_act": "ask"
+      }
     }
   ]
 }